Well, the annual birthday trip finally had to come to an end. After dining at Michael’s Genuine Food & Drink for lunch, we were scheduled to be picked up by GroundLink for our flight in a few hours. It was a bit early so I decided to try my hand tweeting at their customer service account to see if pickup could come sooner.
Amazingly enough, a customer service rep tweeted me back that she was looking into it. Less than 10 minutes later, she called my cell phone informing me that the driver was about 15 minutes away. Truly great above and beyond service on their part.
Even though I reserved their most basic car, a Cadillac Escalade pulled up to the curb at Michael’s to pick us up. I wouldn’t mind that for the 45 minute ride to Fort Lauderdale-Hollywood Airport!